LEDLights.co.uk is specialist in LED lighting. Established in 2010 with the aim of bringing the best LED technology to the UK and European markets, we have significant experience and are able to understand the needs of our customers across multiple sectors. Our focus lies squarely with providing highly efficient, affordable quality LED lighting products.
Our Customer Service Charter
Part of our philosophy is to ensure that every customer is provided the best possible advice so that they find the right product for their individual needs. We understand that as LED lighting is relatively new and ever evolving that our customers rely on our expert guidance which has accrued from years of research and experience.
Our LED advice line is open 6 days a week and we are committed to making the ordering process as easy as possible. Our highly skilled staff are able to provide advice on installation and are more than happy to provide after sales assistance if required.
We are a member of the Lighting Industry Association which aims to provide nothing less than the best high end quality LED products; and to ensure that our customers receive quality and experienced Customer Service.
LED Lighting – It is all we do
Working directly with manufacturers and customers, our wide ranging knowledge of the design and production process means gives us depth and breadth. This enables us to understand how LED lighting works and how it can be developed to meet your needs. We like to think of ourselves as the bridge between the manufacturer and end user.
Leading the Way
Our team of R&D specialists are constantly testing new products and working with manufacturers to build tomorrows lighting. This challenge puts LEDLights.co.uk at the forefront of LED lighting technology. We regularly attend lighting conferences and are considered an authority in the use of LED lighting. We are not like most other LED lighting companies – We know our stuff. We have consultants monitoring manufacturing procedures to ensure that these are strictly adhered to.
Should you require any advice about the technology or help with choosing the correct product for you, please call us on 0845 533 2852 (0845 LED BULB) or email us at firstname.lastname@example.org
We constantly strive to ensure our prices are both competitive and exceptional value. When you look at the combination of quality, service, expertise and product selection we provide, we believe you’ll think our prices are competitive. You’ll have peace of mind that you’ve selected the most fitting products for your situation and that you have chosen colours and styles that complement your décor.
We are able to offer our products at such incredibly low prices because we manufacture our stock in bulk. We are able to supply for any size project as we hold our stock in our own warehouses and know what we can supply at all times. We therefore don’t rely on third party companies that can let us and ultimately you down.
Whilst we are more than happy to be able to offer up some rather impressive deals and bargains where prices are concerned, we also understand that a swift and affordable delivery is as, if not more important than the actual standard price of an item. After all, what can seem to be a bargain is anything but if you end up having to pay over the odds for delivery.
We aim to dispatch all orders placed before 15:00 (Monday - Friday) the same day they are received, (subject to stock availability), but during busy periods or if your order contains large items or fluorescent tubes, then your order may take 24-48 hours to dispatch. Orders placed after 15:00 will be dispatched on the next working day. Please allow up to 7 working days for your order to arrive.
Please note that currently we do not offer a Saturday delivery service. Therefore, orders placed after 15.00 on a Friday will be dispatched on the following Monday.
At LED Supplies, we always try to ensure that savings are made on your behalf and as such, in the majority of cases we will use Royal Mail to dispatch our orders, but this is dependent on size and value. Occasionally, if an order is larger or more valuable we will utilise delivery services such as DPD, Citylink or Parcelforce in order to ensure that you receive your items as swiftly as possible. However, should you have any specific requirements, please do not hesitate to get in touch and discuss them with us as we are always happy to find the ideal set up for our customers.
We offer the very latest LED technology backed up by our helpful and professional customer service team.
Our mission is to strengthen the industry and promote the benefits of good quality lighting by adhering to all aspects of UK, EU and international legislation and standards at the highest level whilst protecting the interests of our customers.
LED lights are considered to be the latest cutting edge lighting technology; in fact LED technology has been hailed as the future of lighting. LEDs are the best alternative to traditional light sources providing fantastic levels of energy efficiency with loads of other environmental benefits.
So if you want to be eco-friendly and kinder on your pocket, switch to LED Supplies!
We accept Visa, MasterCard, American Express, Solo and Maestro cards as well as PayPal. We reserve the right to refuse to accept payment from any of these methods at our sole discretion and without explanation.
A transaction whose payment is processed through PayPal may incur a delayed dispatched time from that indicated below for a variety of reasons including receiving notification that your funds have cleared.
Please Note: From time to time, we receive possible fraud alerts regarding payments we are processing on the site. This is quite normal and can often be due to a mistyped postcode or a customer moving house etc. Depending on the circumstances, and for your security, we may place your order on hold temporarily whilst we carry out a simple verification of your details. This will quite often involve a very brief phone call from one of our operatives and is nothing to worry about.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.